Brooklyn IKEA Not As Much Fun As It Used to Be

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The lines at Brooklyn's IKEA have turned the shopping experience into a nightmare. This past Friday afternoon we really need some storage units. The shopping itself took maybe 20 minutes. The line, however, took 40 minutes, possibly longer. There were only five check out counters running and the lines extended past several aisles of the packaged tables and chairs.

Making it worse, the lines were unsupervised, with desperate people jumping ahead by cutting around displays, out of sight of the people in the line behind them.

Another pain: While the shuttles are supposed to run every half hour on weekdays to Brooklyn Borough Hall, we waited a full half hour and there were many people who had been waiting before us.

On the way back, several passengers sat in the shuttle bus for more than a half hour waiting for a driver. We got the last seats, and after us people had to stand (with all of their bulky purchases). One of the passengers left the bus to tell the driver (chatting on the sidewalk) that the bus was full, let's go. (He said he had to wait 10 more minutes but we took off after 5.)

As we got off at Borough Hall, we both agreed it was no longer fun to shop at IKEA. Much of what we buy there can be purchased online from other vendors without the hassle.

Photo by MK Metz


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